Again, I have experienced the lack of any understanding of customer service here in Warsaw. Perhaps I need to take a look at the ugly fact that race may be playing a part. The lack of desire to help on the part of a salesperson in a store in central Warsaw hit me again today. My response was normal. I simply walked out. However, what makes me unwilling to fully accept that this may be racial is that the salesperson has a genuine surprise when I walk out. She seemed genuinely shocked that I would not wait patiently as she did something with stock in a another part of the store. Here is my belief: I am paying you my money ... that means I have the choice to spend it or not. Maybe it is a throwback in attitude from the communist days when I understand there wasn't much of a choice of anything. Well, times have changed (thank God).
I had a similar experience with a very large chain here in Warsaw that sells electronics. Again, the salespeople behave as if they are doing you a favor by helping you.
I never thought I would say this, but ... Warsaw needs Walmart. With all the issues I have with Walmart in the US, there presence here would fix the attitudes of some merchants very quickly. Say whatever about Walmart, but they are about making the customer return. They get it. They understand ... that's why they are so very successful.